Check-In Guests in 30 Seconds
Scan, Verify, Done
Digital KYC with UPI-style QR data exchange for Fast, Paperless and Compliant Guest Check-ins
Why Hotels Choose Us
80% Faster Check-Ins
Guests scan a QR, Share ID via DigiLocker or Upload Documents.
No More Paper Photocopies
100% Digital Identity capture and real time dashboard updates.
UPI-Like Experience
Every Indian guest already knows how to scan and approve a QR flow.
How it Works
1. Scan the QR
Scan QR placed at Reception, Kiosks or Room or Use the Link from Email or Test Message
2. Select ID Documents
Select ID Documents from DigiLocker or Securely Upload from Your Phone or Device
3. Auto-Verify & Check-In
Data is exchanged securely and updated on FirstConnect Admin Dashboard
What Makes Us Different
UPI-Style QR Data Exchange
Guests follow a Scan → Approve → Submit flow for instant check-ins, reducing staff effort and wait times.
Designed for Indian Hotels
Optimized for Tier 1-4 hotels with support for low-network areas and offline-sync mode.
True Digital Verification
Unlike OCR-only tools, FirstConnect uses verified government sources for accurate identity data.
Zero Photocopy / Manual Typing
No document photos or form filling. Identity details auto-fill in seconds with structured digital data.
Go Live in 24-48 Hours
No complex setup required. Hotels can deploy digital check-in within 1–2 days across multiple properties.
1-click Guest List
Generate 1-cLick Guest List Statment with Identity Proof Details for submissions to local compliance.
Simple, Transparent Pricing
Pricing Built for Every Type of Hotel
Our plans are designed to be affordable for boutique hotels, mid-market properties, and multi-property chains. Start small and scale effortlessly as your guest volume grows. We offer volume discounts, seasonal offers, and custom enterprise pricing for hotels with multiple properties or higher monthly check-in requirements.
Pay only for what you use—no hidden fees, no lock-in.
Lite Plan
100 INR /mon
For Hotels with upto 5 check-ins/day
Transactions: 99 /month
Essential Plan
399 INR /mon
For Hotels with 5-10 check-ins/day
Transactions: 300 /month
Growth Plan
1599 INR /mon
For Hotels with 10-50 check-ins/day
Transactions: 1500 /month
Enterprise
4599 INR /mon
For Premium Hotels, Chains & Resorts.
Transactions: 4500 /month
Frequently Asked Questions
Frequently Asked Questions
Got questions? We've got answers. Find what you need here.
What is FirstConnect?
FirstConnect is a digital guest check-in solution for hotels, guest houses, and resorts. It lets guests share ID details securely and complete check-in faster. Hotels save time, reduce paperwork, and offer a smoother arrival experience.
How does FirstConnect work?
Guests scan a QR code or receive a pre-arrival link. They share their ID details through NUVOWallet with DPDP-compliant consent. Hotels receive the verified data instantly and complete check-in within minutes.
What is NUVOWallet and why is it used?
NUVOWallet is a digital identity and consent wallet used for secure data sharing. It ensures guests stay in control of their personal details. Hotels only receive information approved by the guest.
Is FirstConnect compliant with DPDP rules?
Yes, FirstConnect fully follows India’s Digital Personal Data Protection Act. Every data-sharing action needs clear consent from the guest. This keeps data private, protected, and transparently used.
Do guests need an account to use FirstConnect?
Guests do not need to create an account. They can simply scan the QR code or open the link to share details. NUVOWallet makes the process even faster with one-tap consent.
How do hotels sign up for FirstConnect?
Hotels register online by providing business details and choosing a plan. They receive an admin dashboard, staff logins, and printable QR codes. Setup is simple and usually done within a day.
What information can guests share?
Guests can share ID proof, contact details, and address needed for check-in. All sharing happens only after explicit consent using NUVOWallet. Only the required minimum information is collected.
How does FirstConnect reduce check-in time?
Paper forms and manual entry take 5–10 minutes per guest. FirstConnect brings this down to under a minute using digital pre-filled data. This greatly improves the front-desk experience.
Is guest data stored safely?
Yes, all guest data is encrypted and stored securely. Hotels receive only what guests allow through DPDP-approved consent. Privacy and safety are built into the system.
Can FirstConnect handle group check-ins?
Yes, it supports weddings, events, or corporate groups. Guests can share their details in advance using a common link. This makes group arrivals smooth and much faster.
What are the benefits for guests?
Guests enjoy fast, contactless check-in without filling long forms. They stay in control of their data through clear consent. The whole process is quicker and more comfortable.
What are the benefits for hotels?
Hotels save operational time, reduce front-desk pressure, and avoid manual errors. They also improve guest satisfaction with a faster onboarding experience. Compliance becomes easier with digital logs.
Can hotels manage multiple properties?
Yes, hotel chains can use one dashboard to manage all properties. Each branch has its own login, while management sees everything centrally. This creates better control and visibility.
What devices are required?
Hotels only need a smartphone, tablet, or desktop with internet access. Guests can use any mobile phone to scan the QR code. No special hardware is needed.
How much does FirstConnect cost?
Pricing depends on the hotel's size and monthly check-in volume. Plans are affordable for small hotels and scalable for large resorts. Hotels can pick a tier that matches their needs.
Is there a limit on monthly check-ins?
Each plan includes a fixed number of transactions per month. Hotels can upgrade anytime if they need more capacity. Extra check-ins can also be purchased easily.
What if a guest doesn’t have NUVOWallet?
Guests can still complete check-in using a simple online form. NUVOWallet only makes it faster and more secure for those who have it. Both options are supported.
Can hotels customize the check-in form?
Yes, hotels can add fields, remove fields, or attach their own terms and conditions. This helps match their policies and workflow. It also keeps check-ins compliant and personalized.
How does FirstConnect help with compliance?
All guest data is logged with timestamp and consent records. Hotels can export or review data anytime for audits. This ensures smooth compliance with DPDP and local laws.
Does FirstConnect offer support?
Yes, support is available by chat, email, or phone depending on the plan. Hotels also get onboarding help and training material. Most issues are solved quickly and smoothly.